1. Introduction
ClickDefense is committed to safeguarding and preserving the privacy of our visitors. We take this matter seriously and respect your right to privacy at all times.
ClickDefense is a trademark of ClickDefense S.L, a company registered in Spain with VAT ID B05263728. In this document, the terms We, Our, and Site refer to ClickDefense, ClickDefense S.L, www.clickdefense.io, and www.clickdefense.cc.
This Privacy Policy operates in compliance with the European Union General Data Protection Regulation (GDPR).
2. Updates to this privacy policy
We review our privacy practices periodically and they are subject to change. Any update becomes effective immediately after publication on our website.
3. Contact details
For any question related to your privacy or this policy, contact privacy@clickdefense.io.
For issues regarding your data or consent, you may unsubscribe using the link in our emails or update your information in your user account.
4. Data we may collect
When visiting our site, we may collect IP address, cookie data, browser signature, traffic data, and location data, among others.
If you submit a form or contract services, we may collect your name, email, company website, and any additional data you provide.
5. Payment information
Payment data is not stored or processed directly by us. Stripe (Stripe, Inc.) handles payment processing in accordance with applicable regulations.
6. Use of cookies
You can review the detailed cookie policy on the website.
7. How we use your information
We use your data to provide personalized services, statistical analysis, and to ensure web and service security.
We do not share your personal information except in cases defined in this policy or with your prior consent.
8. Storage of personal data
Your data may be transferred and stored in secure locations within or outside the EU, provided GDPR standards are met.
Data is stored for up to 12 months when not actively used, unless legal obligations require a longer retention period.
9. Secure data transfer
Data is transferred only through secure channels (HTTPS, SFTP) and is not shared with third parties that do not comply with GDPR.
10. Accurate record maintenance
You can update personal data at any time through the ClickDefense control panel, and you can request data deletion by contacting privacy@clickdefense.io.
11. Automated decisions
Click fraud detection uses automated algorithms that may block fraudulent IPs, without affecting general access to the customer website.
12. Disclosure of your information
We disclose information only in cases such as business sale, legal obligation, or fraud prevention.
13. Google Ads account data
We require limited access to your Google Ads account to add IP addresses to your exclusion list.
We do not store or trade your Ads information. Access is performed only through ClickDefense servers and MCC accounts.
14. Your rights
You may access, modify, or delete your information, withdraw consent, and submit complaints to the DPO at privacy@clickdefense.io.
Requests are handled within approximately 2 business days.